Q: What’s Bitpay(BlockPay)?

A:
Instant conversion, no transaction fee, and bank deposits in US Dollars, Euros, GBP, CAD and more. We take the bitcoin exchange rate risk, your customers get the best rate on the market, and you get a payment you can count on, every time.

Q: Why I can not pay successfully with my Credit Card?

A:
If you can not pay smoothly with your Credit Card. Please make sure your Credit Card has sufficient funds first and also the order amount does not exceed your card limit. And please double check the billing information you submitted is correct.

Please be aware other possible reasons that your purchase is declined:
*Multiple repeated attempts with different cards.
*Several large purchases made in a short amount of time
*Purchases made in another state or country

If you still can not pay success with your credit card, please try other payment options such as skrill and Google Checkout.  If you have encountered any technical problem please kindly inform us at [email protected] .  Have a nice shopping here!

Q: What is pending e-check, How do I avoid sending an e-check?

A:
A pending-e-check, like writing an electronically check, is a kind of payment method for Pay Pal. It will take days to clear as Pay Pal needs to verify the funds within the senders account. Once the check is cleared, the payment will be transferred to our account and your order is approved immediately.

An unverified account without sufficient balance of your skrill account results in an e-check. And it usually takes 3-4 days for the payment provider to contact your bank to verify that funds. So if you want to avoid an e-check, the verification process for your account must be completed and there are sufficient funds available. Which option is currently selected for your payment, and what payment options your account supports are of your choice. And you just need to click the blue hyperlink of "choose more funding options" before placing the order to confirm your payment type

Q: What kind of payment methods do you accept?

A:
We accept skrill, Credit Card via skrill, Visa, Visa Debit, MasterCard, MasterCard Debit, American Express, JCB , Google Wallet, Pay Safe Card and Wire Transfer as the payment methods. We also offer Boleto Bancario for Brazilian Real currency on IGXE.COM.BR and Webmoney , Yandex for Russian Ruble on igsky.eu site.